Knowledge Base...

Topics DotNet FTP Plan FAQ's and Knowledge Base What do I need to utilize this service? Which plan should I choose? Does this service allow me to have a website for my unit? Can I upgrade accounts? Can I have more than one User ID? Do you backup my data daily? I've tried to sign-up and it tells me the registration code is malformed or incorrect. What's going on? How soon will my account be activated? How do I change my User ID? How do I change my password? I've entered my User ID and password in your Control Panel login area and can't get access. I can't connect with the DotNet package, what's going on? This service used to be free, why are you now charging for it? Can I utilize just one account for both Packmaster data and Troopmaster data? The registration code you sent me doesn't work in my Troopmaster software. The person who originally signed up for this service is no longer with our unit. How do I get the ownership changed? I can't connect to my Unix10.scoutwebservices.com DotNet account anymore. Can you tell me more about the security features? I've forgotten my password or login information to manage my account/orders with your service. I'm having trouble placing an order. What am I doing wrong? My update password no longer works, what's going on? Do you offer phone support for this service? *** CONNECTION TROUBLESHOOTER *** I'd like to change the email address I utilized when I registered for your service. How do I do that? I have lost or forgotten the password within the DotNet interface to give me Update authority. What can I do?

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